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International Patient Services

The International Patient Centre (IPC) is a one-stop service centre catering to the needs of our international and outstation patients. Located on Ground Floor, the Centre serves as a hospital information centre and also the initial point of contact for patient registration, orientation and admission.

In IPC, we provide general hospital information and a tour on request to our new patients. In addition, we also carry out outpatient registration for outstation Malaysian and International patients. Our International Patient Coordinators and Patient Service Staffs are fluent in English, Chinese, Tamil and Malay to communicate with patients from all races.

Location : Ground Floor, TMC
Contact   : 03 6287 1111 ext. 8828
Enquiry    : This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

Our services also include:

 

Appointments and Referrals

Our team at IPC - based on the medical history provided- will recommend and schedule an appointment for you with an appropriate specialist, or a specialist of your choice.

Accommodation

We are able to assist you with arrangements for either Hotel or Serviced Apartment that best suits your needs and budget, exclusive with our Hospital’s corporate rate.

Transportation

Whether you require Travel assistance, or just airport transfer, we are able to help you make those arrangements. From flight arrangements to tours and sightseeing, we strive to ensure that your journey to our hospital is as hassle-free as possible.

Concierge Services

We can help you arrange for the following services as needed:

  • Private nursing service
  • Tours and sightseeing arrangements
  • Evacuation/Return to Home Country
  • Business Centre Services including faxing, photocopying and assisting in the extension of social visit passes
  • Foreign currency exchange
  • Interpreters for non-English speaking patients
  • 24 hours room service/meal delivery
  • Porter services upon arrival and check-out

We co-ordinate with various medical assistance agencies to welcome patients to Malaysia for treatment. We also assist in making arrangements for patients to return to their home country.